FAQ

What is 9FINITY?

More than clothing.
An independent creative label built around fashion, art, and the infinite game of creation.

Will it fit me?

Every piece has its own size chart on the product page.
Check your measurements before ordering.
Still unsure? Get in touch with us.

Are your products ready to ship?

Most pieces are made to order.
Production times may vary depending on the product.
Check the product page for details.

How do I take care of my pieces?

Treat your pieces with care.
Wash cold on a delicate cycle and hang dry whenever possible.
Always check the care instructions on the product.

Shipping

Orders are processed within the timeframe stated in our shipping policy.
Shipping costs are calculated at checkout.
For more details, visit our Shipping Policy.

Returns & exchanges

Changed your mind? Make sure you choose carefully before ordering.
For returns, exchanges, or damaged items, please consult our Refund Policy.
If we make a mistake, we’ll make it right.

Something wrong with my order?

Let us know.
Email us with your order number and a description of the issue.
We’ll look into it.

Do you really care about creativity?

Always.
9FINITY exists to support creative expression and challenge the ordinary. Every piece is part of that vision.

Who’s behind 9FINITY?

An independent creative label built for those who create, experiment, and think beyond the limits.

How can I reach you?

Have a question or need help?
Reach us at contact@9finity.store